Appointments & Scheduling 

All Housecall Patients are seen by scheduled appointment during regular business hours based on location & doctor availability

 In Home Euthanasia requests are scheduled as the last appointment of the day. Currently available for active patients only

This is not a concierge or emergency service

Housecall Availability changes frequently due to the logistics of scheduling a mobile practice

 In order to provide the best patient care possible and to ensure the safety of Dr. Brown and her assistant, Dr. Browns soonest available appointment(s) details are reserved for active patients & pre-approved new client requests with authorized paid deposits only

Booking delays may occur for rescheduling requests based on location as Dr. Brown travels to multiple cities & her schedule tends to book 1 to 3 months in advance 

 This is not a concierge or emergency service

Active Clients receive priority scheduling  and may request appointments for Active Patients

 Active patients will always be offered the first available appointment for their area. If feasible, urgent care options will be offered pending patient needs, location & doctor availability-additional fees apply.

Dr. Brown is currently scheduling active patients (for all three branches of practice) on Tues, Wed or Thurs afternoon/early evenings only

 Virtual office hours for TeLeVET Time is available on Fridays only

This is not a concierge or emergency service

ALL New Client Requests are processed on this site via online forms & follow up  email communication

If upon review of required information submitted for New Client requests (step one-online form and step two-medical records) that a pet requires care sooner than Dr. Brown is able to provide, the required deposit (step three- for approved requests only) will not be requested to pursue scheduling (step four).

 Dr. Brown is currently booking APPROVED new client requests on Tues or Wed afternoon or early evenings

 This is not a concierge or emergency service

For Safety Purposes, Dr. Brown does not accept pets with a history of Aggression or in need of Sedation for handling

 Probationary acceptance consideration for pets with temperament concerns may be considered on a case by case basis pending both request and records review-restrictions & additional fees apply.  Dr. Brown reserves the right to refuse service at her discretion at any time

Prospective Clients that still have  questions after reviewing Dr. Browns detailed websites may submit a Pre Appointment Special Correspondence Request form (complimentary & fee based options available)

For Direct Correspondence with Dr. Brown AFTER your pets of in-person appointments, please submit a Patient Update & Progress Form within two weeks of your appointment date for a complimentary email follow up & to keep Dr. Brown updated (info only) or utilize TeLeVET Time Services if greater two weeks post appointment date

 In person appointments do not include unlimited correspondence with Dr. Brown

 TeLeVET Fees & restrictions apply

For Local Emergency Information & helpful resources please click icon  

 This is not a concierge, same day, urgent care, triage, emergency response or emergency service

Please keep your labwork result emails for future reference to show ER doctors in real time if needed as medical records are not available on demand due to the nature of this practice