WELCOME TO BROWN VETERINARY HOUSECALLS
Colleen Brown DVM
Please note this is not an emergency service or emergency response service. Click link for local information
(480)494-6034
www.brownvetservices.com
TeLeVET Time Remote Support Services Post Appointment Communication-Continued Patient Care & Owner Support for Active Patients
TeLeVET TIME REQUESTS Please submit the online request form for best service TeLeVET TIME REQUEST FORM-required TeLeVET TIME FEES Brown bills for her time & expertise outside of in person appointments in 15min increments at a rate of $50/15 min Excludes initial complimentary appointment follow up via PATIENT UPDATE & PROGRESS FORM TeLeVET Time Fees will be automatically billed for email threads that go beyond the complimentary follow up or to emailed questions where a TeLeVET Time Request Form was not submitted TeLeVET TIME SERVICES GUIDELINES For active patients only. Patients must have had an in person exam with Dr. Brown within 12 months to be eligible Dr. Brown will always respond via email during regular business hours unless a phone call or text is necessary or specifically requested Regular business hours are Tues-Fri 11AM to 5PM. Closed Sat, Sun, Mon & Holidays Response times vary due to the nature of this practice & doctor availability Please note this is not an EMERGENCY or emergency response service For advanced communication needs with text and/or extended hours please inquire about concierge communication package subscription options BENEFITS SUPPORT Receive continued guidance directly from Dr. Brown in between Housecall or Soul Puppy appointments Correspond with Dr. Brown when an in-person appointment is not available or feasible Receive Medical & Emotional support for acute, chronic & terminal illnesses Ask questions, get advice & clarifications MONITORING Monitor chronic conditions & update treatment plans Monitor response to Acupuncture, Chinese Herbs and/or Western/Allopathic medications Hospice patient updates and treatment plan monitoring TREATMENT PLAN & OPTIONS REVIEW Discuss recommended treatment plans & options in more detail (i.e. TCVM, Specialist referral, Surgery/Imaging/Lab Recommendations, Herbs/Meds, etc.) NEW HEALTH CONCERNS How to proceed NUTRITIONAL COUNSELING Diet evaluations Diet recommendations Balance & Supplementing SECOND OPINIONS Review of medical records & diagnostic tests from specialist/rDVM RESEARCH New products or treatment options Holistic supplements Holistic Therapies Diets or Treats END OF LIFE COUNSELING Hospice treatment options Medical & Emotional Support Deciding when to say goodbye Grief Counseling Recommendations & more * Dr. Brown cares deeply for her patients and wishes for their well being at all times. Please note it is not possible for Dr. Brown to offer unlimited remote correspondence via email/phone/text once an appointment has ended. Thank you for your understanding that Dr. Brown must charge appropriately for her time outside of scheduled appointments and adhere to the outlined boundaries set forth on this website. Dr. Brown is a proud supporter of NOTONEMOREVET. |