ALL HOUSECALL PATIENTS 

• are seen by scheduled appointment during regular business hours based on location & availability 
• Please note this is not a same day, urgent care, triage or emergency service

HOUSECALL AVAILABILTY 

• changes frequently due to the logistics of scheduling a mobile practice
• details are reserved for active patients & pre-approved new client requests with authorized paid deposits only
• Multiple cities & zones are in Dr. Browns travel area
• The number of patients she can accommodate daily is limited due to logistics
• TCVM acupuncture patients are typically on monthly schedules & tend to book treatments in advance
• Booking delays may occur for rescheduling requests based on location

GENERAL SCHEDULE 

All branches of practice

Monday-Closed

Tuesday- In person appointments/housecalls

Wednesday-In person appointments/housecalls

Thursday-In person appointments/housecalls

Friday-TeLeVET Time Only

Saturday-Closed

Sunday-Closed

Holidays-Closed

HOLIDAY & SUMMER CLOSURES 2025* 

All branches of practice

• December 20-29-Closed
• Dec 31-Jan 6-Closed
• Now booking 2026 (2025 schedule is closed)

*subject to change without notice. Appointment availability is limited during holidays & extreme summer heat

NEW CLIENT REQUESTS 

• are conveniently processed directly on this site via online forms & email communication by following the New Client request process instructions on this site
• Continued use of this site and forms is required for all clients
• New clients are seen on Tues & Wed afternoon/early evenings by appointment (excludes posted holiday & summer closures)
• Please note new client In Home Euthanasia (IHE) requests are considered based on review of required online form, required medical records, location and doctor availability. Approved IHE requests are pre-scheduled as the last appointment of the day on Tues/Wed.  For safety purposes, Dr. Brown is unable to approve new patient IHE requests that have not provided medical records for review

DOCTOR & ASSISTANT HOUSECALL SAFETY 

• For safety purposes, Dr. Brown does not accept pets with a history of Aggression or in need of Sedation for handling for exams
• New client requests are automatically deactivated if required medical records are not received within 14 days of form submission
• Dr. Brown reserves the right to refuse service at her discretion

ACTIVE CLIENTS 

• receive priority scheduling for Active Patients
• Active patients will always be offered the first available appointment for their area
• If feasible, an urgent care option may be offered-additional fees apply
• TeLeVET Time & concierge communication packages are available to active clients-additional fees & restrictions apply
• Active patients are seen on Tues/Wed/Thurs afternoon/early evenings by appointment (excludes posted holiday/summer closures) 
• In Home Euthanasia requests are pre-scheduled as the last appointment of the day on Tues/Wed
• Fridays-TeLeVET Time only-excludes holiday & summer closures

EMERGENCIES

• Please note this is NOT an emergency, same day or urgent response service
• Please click link above for local resources & helpful info
• TeLeVET Time is available to active patients-additional fees & restrictions apply