ALL HOUSECALL PATIENTS 

• seen by preapproved scheduled appointment during regular business hours based on location & doctor availability 
• this is not a same day, urgent care, triage or emergency service

Quick links 

HOUSECALL AVAILABILTY 

• changes frequently due to the logistics of scheduling a mobile practice
• details are reserved for active patients & pre-approved new client requests with authorized paid deposits only
• dependent on location within travel area as Dr. Brown travels to multiple cities requiring appointments be consolidated based on location
• The number of patients that can be accommodated in one day is limited due to travel logistics
• Most TCVM acupuncture patients are on monthly schedules booked in advance
• Booking delays may occur for rescheduling requests based on location

Quick links 

GENERAL SCHEDULE 

ALL BRANCHES OF PRACTICE

Monday-Closed (no in person appointments)

Tuesday- In person appointments/housecalls

Wednesday-In person appointments/housecalls

Thursday-In person appointments/housecalls

Friday-TeLeVET Time only. TeLeVET Time fees & restrictions apply

TeLeVET Time-Variable based on response time chosen. TeLeVET Time fees & restrictions apply. 

Saturday-Closed (no in person appointments)

Sunday-Closed (no in person appointments)

Holidays-Closed (no in person appointments)

HOLIDAY & SUMMER CLOSURES 2025* 

ALL BRANCHES OF PRACTICE

 The week of March 17-closed

 July 1-closed

 The week of July 27-closed

 The week of November 23-closed

 The week of December 21-closed

Please note appointments are limited during holiday seasons & in extreme summer heat

*subject to change without notice

NEW CLIENT REQUESTS 

• conveniently processed via online forms & email communication by following the detailed instructions on the New Client page
• Continued use of this site and forms is required for all clients
• New clients are scheduled on Tues & Wed afternoon/early evenings by appointment (excludes posted holiday & summer closures)
• New client In Home Euthanasia (IHE) requests considered on a case by case basis for pets not currently in crisis (this is not a same day/emergency service)

Quick links

DOCTOR & ASSISTANT HOUSECALL SAFETY 

• For safety purposes, Dr. Brown does not accept pets with a history of Aggression or in need of Sedation for handling for exams
• See links for probation options
• New client requests are automatically deactivated if required medical records are not received within 14 days of form submission
• Dr. Brown reserves the right to refuse service at her discretion

ACTIVE CLIENTS 

• receive priority scheduling for Active Patients
• Active patients will always be offered the first available appointment for their area
• If feasible, an urgent care option may be offered-additional fees apply
• TeLeVET Time & concierge communication packages are available to active clients-additional fees & restrictions apply
• Active patients are seen on Tues/Wed/Thurs afternoon/early evenings by appointment (excludes posted holiday/summer closures) 
• In Home Euthanasia requests are pre-scheduled as the last appointment of the day on Tues/Wed

Quick Links

EMERGENCIES

• Please note this is not an emergency, same day or urgent response service
• Please click icon below for local resources & helpful info
• TeLeVET Time is available to active patients-additional fees & restrictions apply

Quick links