WELCOME TO BROWN VETERINARY HOUSECALLS
Colleen Brown DVM
Please note this is not an emergency service or emergency response service. Click link for local information
(480)494-6034
www.brownvetservices.com
Appointments & Scheduling
She cant ask her patients what is the matter"~ Will Rogers Greetings! This website was created by Dr. Brown with extra detail & TLC in order to provide the best housecall experience possible for you and your pets
For your convenience, all scheduling and communication requests are processed directly on this site. Answers to all general inquiry questions are found here as well. This allows Dr. Brown to provide her undivided attention to her patients and clients during housecalls and barn calls
Dr. Brown travels to multiple cities in & surrounding the East Valley with Mesa, AZ as her hub
All Housecall Patients are seen by scheduled appointment during regular business hours based on location & doctor availability
In Home Euthanasia requests are scheduled as the last appointment of the day to ensure peaceful experiences & to allot for the extra time & travel required for post appointment gentle aftercare
Housecall Availability changes frequently due to the logistics of scheduling a mobile practice. Dr. Browns detailed schedule information is reserved for active patients & pre-approved new client requests with authorized paid deposits only** Active Clients may request appointments for active patients via online forms, emails to scheduling or by texting the complimentary scheduling number provided to active clients only
All New Client Requests are processed on this main site via online forms & email communication. Pet owners that wish to work specifically with Dr. Brown and the multitude of Services that she offers can easily complete the step by step process in 1 to 3 business days or less. The sooner requests are submitted, the sooner they can be processed and scheduled pending doctor approval. Appointment availability information may only be obtained by following the new client request protocol as outlined on this site in order to ensure the safety of Dr. Brown and her assistant. If upon review of information submitted via the online request form (step one) and medical records (step two) that a pet requires care sooner than Dr. Brown can provide, a deposit (step three) will not be requested to pursue scheduling (step four). Please note Dr. Brown does not accept pets with a history of aggression or in need of sedation for handling Please click icon below for local emergency information & helpful resources as this is NOT a same day, urgent care, triage, emergency response or emergency service. Active patients receive priority scheduling and will always be offered the first available appointment for their area. If feasible, urgent care options will be offered for active patients pending patient needs, location & doctor availability-additional fees apply Dr. Brown encourages individuals with disabilities or elderly pet owners if in need of additional assistance to leave a message or email (see contact page). Please specifically state the type of additional assistance that is needed in your message so that we may best serve you and return your correspondence
For correspondence with Dr. Brown outside of in person appointments please utilize TeLeVET Services (TeLeVET fees & restrictions apply).
For active patients only
Thank you for choosing Dr. Brown for your pets healing needs and for supporting a local, independent, veterinarian-owned & operated, small business-private practice. A rare breed indeed!
Business Hours Tues-Fri 11AM -5PM Closed: Sat, Sun, Mon, Holidays Appointment Hours Variable based on location and availability Office Hours N/A due to nature of practice Remote Support Staff Not available on demand Emergencies
THREE BRANCHES OF DR. BROWNS PRACTICE*
Brown Veterinary Housecalls (Main site/you are here)
(Downtown Mesa TCVM Specialty Office Site)
(Mobile Equine Specialty Site)
*A housecall practice functions very differently from a vet clinic at a fixed location. For this reason, Dr. Brown is not able to personally respond to requests or questions via phone or text so that she may focus on patient care and safe driving. Please utilize this site to its fullest as this small business housecall practice does not have an office with a reception staff like a brick & mortar full service clinic. Once requests are received, remote support will assist Dr. Brown with communication via email. Please note remote support is not available on demand due to the nature of this practice. All answers to general inquiry questions, outside of medical advice, are found here, including detailed descriptions of available services, fees, a pet library, nutrition links and more. **Remote support is unable to provide detailed schedule availability to general inquiries that have not submitted required documents for preapproval. .Appointments are only offered and held under the above conditions in order to provide the best patient care possible and to ensure the safety of Dr. Brown and her assistant. If upon review of information provided on the new client request form and medical records, that the needs of a pet require attention sooner than Dr. Brown can provide, a deposit will not be requested to pursue scheduling dates * Note: Housecall patients are separate from and not considered Soul Puppy patients & vice versa, TCVM-only patients are not considered General Medicine patients & vice versa, etc. |