CONTACT INFORMATION

NEW CLIENT INFORMATION PAGE

ACTIVE CLIENT INFORMATION PAGE

EMAIL

Brownvethc@gmail.com

• General inquiry autoresponse

Records@brownvetservices.com

• All records requests

Scheduling@brownvetservices.com

• Active patient appointment requests
• Approved new client appointment confirmations

xxxx@brownvetservices.com

• Active patients will receive a special TeLeVET email for patient and owner support outside of in person appointments. TeLeVET fees apply after initial complimentary appointment follow up

PHONE

480-494-6034 

• Information line only
• Individuals with disabilities in need of assistance please leave a message 

480-xxx-xxxx

• Active clients will be given a special number for complimentary text scheduling

480-xxx-xxxx

• Active clients on a concierge subscription plan will be given a special number for direct doctor communication 

TEXT

• No text messages please
• Texting services reserved for concierge subscriptions only 

SOCIAL MEDIA MESSAGING

• No social media messages please

EMERGENCIES

ONLINE FORMS

PLEASE UTILIZE THE CONVENIENT ONLINE FORMS & RESPOND TO EMAILS REGARDING APPOINTMENT REQUESTS FOR BEST SERVICE

NEW CLIENT-PATIENT APPOINTMENT REQUESTS

• NEW CLIENT REQUEST FORM-required
• PREAPPOINTMENT CHAT REQUEST FORM
• MULTIPET ADDITIONAL PET FORM

ACTIVE CLIENT-PATIENT APPOINTMENT REQUESTS

• APPONTMENT REQUEST FORM
• TeLeVET TIME REQUEST FORM
• MYVETSTOREONLINE
• OUTSIDE PHARMACY RX REFILL REQUEST FORM
• NEW PET FORM
• CHANGE OF ADDRESS FORM

HOSPITAL REFERRALS

• HOSPITAL REQUEST FORM

Thank you for choosing us for your pets healing needs!

COMMUNICATION

Email is Dr. Browns preferred method of contact: 

• For scheduling, brief patient updates & ease of record keeping 
• All requests for remote patient care & patient-owner support outside of in person appointment time via TeleVET Time Services (paid phone/email correspondence)

Dr. Browns goal is to provide the best patient care possible. We will respond to inquiries as soon as possible during regular business hours within 1 to 3 business days as we are either actively with a patient or actively traveling for housecalls

All general inquiry questions & new client appointment requests are answered and processed directly on this site for your convenience

NOTONEMOREVET

Dr. Brown is a proud supporter of NOTONEMOREVET

TeleVET TIME

(active patients only)

ACCESS DR. BROWNS EXPERTISE & HEART CENTERED SUPPORT OUTSIDE OF IN-PERSON APPOINTMENTS VIA TELEVET TIME SERVICES

 TeleVET TIME WITH DR. B! 

• Remote access via paid phone/email correspondence
• TeleVET Time Services
• TeleVET Time Fees 

CONCIERGE SERVICES

• Concierge Service Options