Brown Veterinary Housecalls  Equine Acupuncture  Soul Puppy Holistic Healing

CONTACT & COMMUNICATION

GENERAL INFORMATION 

GRATITUDE 

Thank you for choosing Dr. Browns Independent, Local, DVM Owned & Operated, Small Business, Housecall & Specialty Private Practice. Proudly serving valley pets since 2010

ONLINE FORMS

Your inquiries are important

As Dr. Brown is either with a patient or traveling, this site was purposely created in utmost detail  for your convenience

Please utilize ONLINE FORMS & this detailed site for best service

BUSINESS HOURS

HOURS OF OPERATION

  Tues-Fri 11AM-5PM

Closed: Sat, Sun, Mon, Holidays

APPOINTMENT HOURS

VARIABLE

Patients are seen by scheduled appointment during regular business hours based on location & availability

OFFICE HOURS

N/A

Due to nature of practice

REMOTE SUPPORT

This mobile & specialty practice utilizes remote support staff to assist with communication

Please note remote support is not available on demand

RESPONSE TIMES

Remote support will respond as soon as possible during regular business hours typically within 12 to 24 hours (not available on demand)

Please allow up to 1 to 3 business days due to the nature of this practice  

Please note: this is not an emergency service or emergency response service

INQUIRIES

All general inquiry questions & new client requests are answered & processed directly on this site for your convenience

NEW CLIENT INFO

ADDITIONAL ASSISTANCE

If further assistance is needed after reviewing this site, complimentary & prepaid communication options are available via the communication request form below 

Individuals with disabilities in need of assistance please contact us directly via email or phone message

GENERAL INQUIRY SPECIAL REQUEST FORM-REQUIRED

EMAIL-ACTIVE PATIENTS

Scheduling@brownvetservices.com

Brownvethc@gmail.com

EMAIL-NEW CLIENTS

 Please follow new client request protocol

 Individuals with disabilities in need of assistance please contact us directly via phone message or email

EMAIL-RECORDS

Records@brownvetservices.com

PHONE

480-494-6034

Recorded Information line only

Individuals with disabilities in need of assistance please leave a message

No text messages please

TEXT

Active clients will be given a private number for complimentary text scheduling monitored by remote support during regular business hours (not available on demand)

Texting medical questions to Dr. Brown is a specialized concierge service option only. Learn more about TeLEVET Time & Concierge options. TeLeVET fees & restrictions apply

SOCIAL MEDIA

No social media messages please

QUICK LINKS

FORMS

NEW CLIENT INFO & SCHEDULING

ACTIVE PATIENT INFO & SCHEDULING

EMERGENCIES

 HOW TO ACCESS DIRECT COMMUNICATION WITH DR. BROWN

In Person Appointments 

 Housecall Appointments

 Soul Puppy Holistic Healing Appointments-downtown Mesa TCVM specialty office

Complimentary Post Appointment Remote Follow Up  (restrictions apply)

Patient Update & Progress Form

Fee Based Remote Access: Outside of In-Person Appointments (restrictions apply)

TeLeVET Time Remote Support & Communication Services-active patients

Concierge Services-active patients

Pre-Appointment Special Correspondence Requests- prospective patient inquiries

Virtual TeLeHealth Consults-NEW coming soon!

Virtual TeLeMedicine Consults-NEW coming soon!

TeLeVET TIME REMOTE SUPPORT & COMMUNCATION SERVICES

For continued support after or between your pets in person appointments!

Learn More

CONCIERGE SERVICES

Advanced support & communication via retainer-based subscription packages

 Learn More

Virtual TeLeHealth & TeLeMedicine Consults

NEW-coming soon!

(pending new AZ legislation)

NOTONEMOREVET

Dr. Brown is a proud supporter of NOTONEMOREVET