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Brown Veterinary Housecalls is a small business with BIG Heart!
Dr. Brown IS the small business!
#notonemorevet
SUMMER SCHEDULE IN EFFECT-limited availability
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On-demand reception is not available
Dr. Brown created this site to assist with every aspect of practice so she may give her patients her uninterrupted attention
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How does this micro small business operate?
Dr. Browns daily work schedule is dedicated to in-home patient care, safe driving & TeLeVET requests
Please follow the detailed instructions on this site
- Answers to all general questions are conveniently provided directly on this site
- Pet specific questions are considered medical advice and require an active Veterinarian Client Patient Relationship (VCPR) by law i.e. in-person exam/consultation/approved TeLeVET Service, etc.
- Online forms are required for all appointment & communication requests
- Dr. Brown is not available via phone
- Continued use of site is required unless disabled or elderly
Thank you!
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Dr. Brown
Direct Communication with Dr. B is available during In-Person Appointments
Deb-Remote Reception 
Communication liaison for Dr. Brown
- Deb is a retired certified veterinary technician & hospital office manager who assists Dr. B on the spec
- Deb responds only as directed by Dr. Brown when applicable i.e. she does not have direct access to patient records, the schedule, etc.
- Not available on demand
Jim-Tech Assistant 
Travels with Dr. B
- Jim is a retired certified veterinary technician & hospital office manager who assists Dr. B with housecalls while also operating his own electronic repair small business
- In-person housecall assistant, bodyguard and comic relief
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ONLINE REQUEST FORMS
Each form is customized to a specific housecall service option or communication request
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ACTIVE CLIENTS 
Please review the active patient page regularly for the most up to date practice info, holiday/seasonal closure dates, barking news, etc.
NEW CLIENT REQUESTS 
Requests are reviewed year-round. Please see new client page for details.
PROSPECTIVE CLIENTS 
Pet owners that wish to "interview" or "chat" with Dr. Brown prior to submitting a new client request may utilize this special correspondence option. Online Inquiry form & nonrefundable/nontransferable fee required for Dr. Browns remote time. Restrictions apply.
HOSPITAL REFERRALS 
Thank you for your referrals!
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ADDITIONAL CONTACT INFO
Thank you for respecting Dr. Browns communication boundaries
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MEDICAL RECORD REQUESTS 
Please email records for all record requests & submissions
- For record requests, please allow 7 business days (Tues-Fri), excluding posted holiday closures, for processing due to the nature of this practice & mixed digital/paper record system
- Please do not request via phone or text as on demand staff is not available and remote reception does not have access to patient records
- All clients receive an emailed copy of finalized lab results to keep for their records to provide on demand to other doctors should urgent situations arise
- Medical records are sent directly to veterinary clinics or pet owners only.
- Dr. Brown does not communicate directly with pet insurance companies
- New client requests-see processing page for requirements
- Medical Record Email: records@brownvetservices.com
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TEXT 
Complimentary text scheduling line for ACTIVE PATIENTS
- appointment requests & confirmation
- rescheduling changes (greater than 48 h notice required or fees apply)
- travel notifications
- elderly or disabled assistance
- colleague consults if applicable
- concierge subscription required for medical texting
- not available for general inquiries or new client requests
- 480-648-4401-FOR ABOVE USE ONLY
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EMAIL
SCHEDULING
- Active patient appointment requests
- If disabled or elderly and in need of assistance, please state specifically in email & include city and reason for request
- Online form & records required prior to New Client Request communication
- Online form & fee required prior to Prospective Client inquiry communication
- No general inquiries or medical questions
- scheduling@brownvetservices.com-FOR ABOVE USE ONLY
MEDICAL RECORDS
- Medical records are sent directly to veterinary clinics or pet owners only. Dr. Brown does not communicate directly with pet insurance
- Medical record submission emails must come directly from veterinary clinics and include doctor exam notes, vaccine or titer history, lab and diagnostic results if applicable. Dr. Brown does not accept owner submitted attachments or links
- records@brownvetservices.com-FOR ABOVE USE ONLY
COLLEAGUES ONLY
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PHONE 
Disabled/Elderly/Colleague messages only*
- If disabled or elderly and in need of assistance, please state specifically in message & include city and reason for request please
- Colleague messages will be returned as soon as possible
- 480-494-6034-FOR ABOVE USE ONLY
*Recorded instruction line only. Dr. Brown is not available via phone. This number is not monitored for incoming calls, general inquiries, appointment requests or medical questions & refers all callers back to this site, excluding the above conditions. Dr. Brown does not communicate directly with insurance companies or third-party online pharmacies. Thank you #notonemorevet
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EMERGENCIES 
Please seek care at a nearby pet ER
- Due to the nature of this practice, Dr. Brown does not offer same day, urgent care, triage, emergency or quick responses
- Please click icon for local resources & how to proceed helpful tips
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NOT ONE MORE VET
Proud Supporter of Not One More Vet & The Veterinary Zero Tolerance Initiative
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Dr. Brown reserves the right to refuse service at her discretion
The veterinary profession has one of the highest rates of compassion fatigue and suicide amongst other medical professions.
Dr. Brown values her time, expertise, advanced specialty training and heart centered approach that she takes with all branches of her private practice. She has chosen to operate her micro small business in a way that works for her, allows her to provide the best patient care possible and protects her physical and mental well-being.
#notonemorevet
- Zero Tolerance Aggressive Pet & Client Policy
- Contact received outside of posted business boundaries is automatically filtered, deleted & fur-ever blocked
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