WELCOME TO BROWN VETERINARY HOUSECALLS
Colleen Brown DVM
Please note this is not an emergency service or emergency response service. Click link for local information
(480)494-6034
www.brownvetservices.com
CONTACT INFORMATION EMERGENCIES Please click the link above for local ER information, helpful links & resources including how to proceed if a pet dies at home ONLINE FORMS Please utilize online forms for all new client requests, active patient requests & updates and direct communication requests with Dr. Brown outside of in person appointments. Thank you Dr. Brown encourages individuals with disabilities or elderly pet owners in need of assistance to leave a message or email (see below). Please specifically state the type of additional assistance that is needed in your message so that we may best serve you and return your call. Thank you TeLeVET TIME Remote Support Services-Active Patients Only For continued support & direct communication with Dr. Brown outside of in person appointments Please submit a Patient Update Form or TeLeVET Time Request Form pending patient needs and questions. Thank you NEW CLIENT REQUESTS All New Client Requests are processed via online forms on this site ACTIVE PATIENT REQUESTS Please see active client page for available options Text: Texting the public number for general inquiries, appointments or medical questions is not an available service Established clients will be given a nonpublic number for complimentary text scheduling purposes only Complimentary Text Scheduling: 480-xxx-xxxx-for active patients only Monitored by remote support (not available on demand) No medical text questions please. Please submit an online Patient Update Form or TeLeVET Time online request form for direct communication with Dr. Brown outside of in person appointments pending questions for Dr. Brown and patient needs. See Concierge Plan Text option for advanced medical texting & support EMAILS Please note answers to all General Inquiry Questions can be found directly on this site. Questions beyond the information on this site is considered medical advice and requires an in person appointment to establish an active veterinary client patient relationship i.e. VCPR. Thank you Dr. Brown encourages individuals with disabilities or elderly pet owners in need of assistance to leave a message or email. Please specifically state the type of additional assistance that is needed in your message so that we may best serve you and return your call. Thank you Scheduling Scheduling@brownvetservices.com New client requests will receive correspondence from remote support via this email Active patients may request appointments via this email (please submit a patient update form or TeLeVET Time form to communicate directly with Dr. Brown outside of in person appointments. Thank you Records Please submit medical records for new client requests to this email Record requests from other clinics please use this email Auto-response referring back to instructions on this site PHONE Recorded Information Line Only: 480-494-6034 (no text). As Dr. Brown is either with a patient or traveling, she is unable to be available via phone so that she may focus on patient care and safe driving. Dr. Browns phone is not monitored for incoming calls, texts or messages as appointments are not made via phone, this is not an emergency service and answers to all general inquiry questions can be found directly on this site. Due to the nature of this practice, on demand reception staff is not available as this practice is mobile and does not have a stationary office with reception staff like a full service brick and mortar clinic. Thank you Dr. Brown encourages individuals with disabilities or elderly pet owners in need of assistance to leave a message or email. Please specifically state the type of additional assistance that is needed in your message so that we may best serve you and return your call. Thank you |