Multi-pet households

 Pets that do not travel well 

 Easily stressed pets

 Large breed dogs

 Senior & geriatric pets

 Arthritic pets unable to get into vehicles

Horses

 Disabled pet owners

 Elderly pet owners

 Busy pet owners 

 Cats! 

 And more...   

Cats 

 Please have cats enclosed in a small room where they can not hide or run away such as a bathroom if needed. Cat wrangling is not a provided service!

 For nervous cats the exam will be conducted in this room. Please clear counters and remove personal effects to avoid accidental breakage should your cat become stressed.. Dr. Brown and staff are not responsible for any damage caused by stressed kitties. 

Dogs  

 Please have collars on dogs to help with restraint

 Dogs can be examined outside in a secure yard or in the home

Horses  

 Please have halter and lead rope for horses. Cross ties can be used if available on a case by case basis

All Patients 

 Please make sure patients presented for acupuncture are clean and dry 

 Friendly Reminder: Dr. Brown does not offer or carry sedation due to the nature of this practice. All fees still apply if a patient is aggressive and not able to be fully examined. 

WHAT TO EXPECT DURING YOUR PETS HOUSECALL WITH DR. BROWN!

Dr. Brown travels via car with her field assistant, Jim and conducts exams in the home, secured yard or barn 

Greeting & Brief History

Comprehensive Physical Exam 

Recommendations,  Q & A

Lab Specimen Collection-if applicable

Recommended Treatments Performed

Medications Dispensed or Myvetstore Rx

Invoice & Charting

Rechecks & Continued Treatments Scheduled

Up to 1-hour total appnt time

TeLeVET Time Online Forms-required

In-person appointments receive one complimentary virtual email follow up from Dr. Brown by submitting the required Patient Update & Progress Form within two weeks of appointment date

 Additional Update Forms may be submitted to keep Dr. Brown informed of patient health status & treatment progress-response not included

TeLeVET Time/Telehealth/Telemedicine & more

 TeLeVET fees apply thereafter for Dr. Browns virtual time, expertise & heart centered support

Concierge Text Subscriptions

available for advanced communication & support

Communication Policies:

All active patient medical questions or concerns must be submitted via online TeLeVET forms.

 Dr. Brown responds to online forms via email 

 The complimentary text scheduling line is for scheduling purposes only

 Medical Texting is a prepaid concierge subscription service only

 Dr. Brown is NOT available via phone unless disabled/elderly