WELCOME NEW CLIENTS & PATIENTS!

GRATEFUL HEART

Thank you for choosing Dr. Brown & for

supporting a local,

veterinarian-owned and operated,

small business-private practice

for your pets healing needs!

Please follow the

detailed instructions

below & throughout this site

as Dr. Brown

is either with a patient

or traveling

Answers to all

General Inquiry Questions and more

are conveniently found directly on this site so that Dr. Brown can give you and your pet

her undivided attention during your housecall experience.

All New Client Requests

are processed following the steps below

via online forms

& email communication

Please note due to the nature of this practice,

Dr. Brown & remote support

are not available on demand

If you have a Pet Emergency please click the above icon

(this is not an emergency service or emergency response service)

FOUR EASY STEPS

Please complete the first two steps below for all new client requests

Click each icon for detailed step information/instruction

QUICK LINKS

Highlighted Policies

 Dr. Brown has a Zero Tolerance Aggressive Behavior & Bullying Client Policy.  Any unauthorized deposits received for new client requests will be charged a reversal and transaction fee with automatic forfeit of request.

 Medical records, proof of rabies & core vaccine history are required for all new client requests including in home euthanasia appointments for safety purposes. Pets with a history of aggression or in need of sedation for handling & exam will not be accepted. New client requests will be evaluated once medical records are received for review. Dr. Brown reserves the right to refuse service at her discretion

 Patients are seen by scheduled appointment during regular business hours based on location & doctor availability. Due to the nature of this practice, Dr. Brown recommends that all housecall patients continue a VCPR with a local brick & mortar full service clinic and/or specialty practice and be familiar with local emergency clinics as this is not a concierge, same day/urgent care or emergency service.

 TeLeVET Services for active patients are available for continued support via direct communication with Dr. Brown outside of in person appointments. Additional fees & restrictions apply

 Dr. Brown is a proud supporter of NOTNONEMOREVET