
TeLeVET Time Remote Support Services
Patient Care & Owner Support with Dr. Brown
via email or phone
for active patients only

Access Dr. Browns heart-centered expertise, time & support outside of in person appointments
Excludes initial complimentary appointment follow up
Billed at an hourly rate in 15min increments
BENEFITS
SUPPORT
Receive continued guidance directly from Dr. Brown in between Housecall or Soul Puppy appointments
Correspond with Dr. Brown when an in-person appointment is not available or feasible
Receive Medical & Emotional support for acute, chronic & terminal illnesses
Ask questions, get advice & clarifications
MONITORING
Monitor chronic conditions & update treatment plans
Monitor response to Acupuncture, Chinese Herbs and/or Western/Allopathic medications
Hospice patient updates and treatment plan monitoring
TREATMENT PLAN & OPTIONS REVIEW
Discuss recommended treatment plans & options in more detail (i.e. TCVM, Specialist referral, Surgery/Imaging/Lab Recommendations, Herbs/Meds, etc.)
NEW HEALTH CONCERNS
How to proceed
NUTRITIONAL COUNSELING
Diet evaluations
Diet recommendations
Balance & Supplementing
SECOND OPINIONS
Review of medical records & diagnostic tests from specialist/rDVM
RESEARCH
New products or treatment options
Holistic supplements
Holistic Therapies
Diets or Treats
END OF LIFE COUNSELING
Hospice treatment options
Medical & Emotional Support
Deciding when to say goodbye
Grief Counseling Recommendations
TeleVET TIME SERVICES  
Email (preferred) or Phone correspondence and consults are available for active patients during regular business hours
Patients must have had an in person exam with Dr. Brown within 12 months to be eligible
Regular business hours are Tues-Fri 11AM to 5PM (Closed Sat, Sun, Mon & Holidays)
Response times vary due to availability and level of Televet Time requested
Dr. Brown will always respond via email unless a phone call is necessary or specifically requested
Text reserved for concierge package subscriptions only
A la carte TeLeVET Text Fees apply to any non-concierge texts received and responded to by Dr. Brown (based on availability)
TeleVET TIME FEES
TeLeVET Time Fees: $50/15 min
additional fees apply for after hours/holidays or a la carte non-concierge remote texting (pending doctor availability)
TeleVET TIME REQUEST FORM
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