TeLeVET Time Remote Support Services

Patient Care & Owner Support with Dr. Brown

via email or phone

for active patients only

Access Dr. Browns  heart-centered expertise, time & support outside of in person appointments 

Excludes initial complimentary appointment follow up

Billed at an hourly rate in 15min increments

BENEFITS

SUPPORT

 Receive continued guidance directly from Dr. Brown in between Housecall or Soul Puppy appointments 

 Correspond with Dr. Brown when an in-person appointment is not available or feasible

 Receive Medical & Emotional support for acute, chronic & terminal illnesses 

 Ask questions, get advice & clarifications

MONITORING

 Monitor chronic conditions & update treatment plans

 Monitor response to Acupuncture, Chinese Herbs and/or Western/Allopathic medications

 Hospice patient updates and treatment plan monitoring

TREATMENT PLAN & OPTIONS REVIEW

 Discuss recommended treatment plans & options in more detail (i.e. TCVM, Specialist referral, Surgery/Imaging/Lab Recommendations, Herbs/Meds, etc.) 

NEW HEALTH CONCERNS

 How to proceed

NUTRITIONAL COUNSELING

 Diet evaluations 

 Diet recommendations 

 Balance & Supplementing

SECOND OPINIONS

 Review of medical records & diagnostic tests from specialist/rDVM 

RESEARCH

 New products or treatment options 

 Holistic supplements

 Holistic Therapies 

 Diets or Treats

END OF LIFE COUNSELING

 Hospice treatment options

 Medical & Emotional Support

 Deciding when to say goodbye

 Grief Counseling Recommendations 

TeleVET TIME SERVICES 

Email (preferred) or Phone correspondence and consults are available for active patients during regular business hours

  Patients must have had an in person exam with Dr. Brown within 12 months to be eligible

 Regular business hours are Tues-Fri 11AM to 5PM (Closed Sat, Sun, Mon & Holidays)

 Response times vary due to availability and level of Televet Time requested 

 Dr. Brown will always respond via email unless a phone call is necessary or specifically requested

 Text reserved for concierge package subscriptions only

 A la carte TeLeVET Text Fees apply to any non-concierge texts received and responded to by Dr. Brown (based on availability) 

TeleVET TIME FEES

TeLeVET Time Fees: $50/15 min 

 additional fees apply for after hours/holidays or a la carte non-concierge remote texting (pending doctor availability)

TeleVET TIME REQUEST FORM