TeLeVET Time Remote Support & Communication Services

Post Appointment Communication-Continued Patient Care & Owner Support for Active Patients

TeLeVET TIME COMMUNICATION REQUESTS

Please submit the online request form for best service

 TeLeVET TIME REQUEST FORM

TeLeVET TIME COMMUNICATION FEES

Brown bills for her time & expertise outside of in person appointments in 15min increments at a rate of $44 per 15 min per request

 Excludes initial complimentary appointment follow up via PATIENT UPDATE & PROGRESS FORM

 TeLeVET Communication Fees will be automatically billed for email threads that go beyond the complimentary follow up or to emailed or texted questions where a TeLeVET Time Request Form was not submitted

TeLeVET TIME COMMUNICATION SERVICE GUIDELINES

GUIDELINES

 For active patients only. Patients must have had an in person exam with Dr. Brown within 12 months to be eligible

 Dr. Brown will always respond via email during regular business hours unless a phone call or text is necessary or specifically requested

 Regular business hours are Tues-Fri 11AM to 5PM. Closed Sat, Sun, Mon & Holidays

 Response times vary due to the nature of this practice & doctor availability 

 Please note this is not an EMERGENCY or emergency response service

 For advanced communication needs with text and/or extended hours please inquire about CONCIERGE COMMUNICATION PACKAGE subscription options

BENEFITS

SUPPORT

 Receive continued guidance directly from Dr. Brown in between Housecall or Soul Puppy appointments 

 Correspond with Dr. Brown when an in-person appointment is not available or feasible

 Receive Medical & Emotional support for acute, chronic & terminal illnesses 

 Ask questions, get advice & clarifications

MONITORING

 Monitor chronic conditions & update treatment plans

 Monitor response to Acupuncture, Chinese Herbs and/or Western/Allopathic medications

 Hospice patient updates and treatment plan monitoring

TREATMENT PLAN & OPTIONS REVIEW

 Discuss recommended treatment plans & options in more detail (i.e. TCVM, Specialist referral, Surgery/Imaging/Lab Recommendations, Herbs/Meds, etc.) 

NEW HEALTH CONCERNS

 How to proceed

NUTRITIONAL COUNSELING

 Diet evaluations 

 Diet recommendations 

 Balance & Supplementing

SECOND OPINIONS

Review of medical records & diagnostic tests from specialist/rDVM 

RESEARCH

New products or treatment options 

Holistic supplements

Holistic Therapies 

Diets or Treats

END OF LIFE COUNSELING

 Hospice treatment options

 Medical & Emotional Support

 Deciding when to say goodbye

 Grief Counseling Recommendations

 & more

 * Dr. Brown cares deeply for her patients and wishes for their well being at all times. Please note it is not possible for Dr. Brown to offer unlimited remote correspondence via email/phone/text once an appointment has ended. Thank you for your understanding that Dr. Brown must charge appropriately for her time outside of scheduled appointments and adhere to the outlined boundaries set forth on this website. Dr. Brown is a proud supporter of NOTONEMOREVET.