Veterinary Concierge Services*

A unique veterinarian, pet-patient & owner relationship

Concierge Communication Options

Access Dr. Browns heart centered support & expertise via text messages

TeLeVET Time Texting Plan- Virtual Office Hours

Gain text access to Dr. Brown with same day response during Virtual Office Hours

 Fridays from 1PM to 6PM 

 Prepaid monthly autopay rate of $111/month 

For active patients only. Restrictions apply. 

TeLeVET Time Texting Plan- Basic

Gain text access to Dr. Brown with same day response during Regular Business Hours

 Regular Business Hours Tues-Fri 1PM to 6PM (Closed Sat, Sun, Mon & Holidays)

Prepaid monthly autopay rate of $222/month 

For active patients only. Restrictions apply. 

TeLeVET Time Texting Plan- Extended

Gain text access to Dr. Brown with same day response during Regular Business Hours with added Evening accessibility 

 Regular Business Hours Tues-Fri 1PM to 6PM (Closed Sat, Sun, Mon & Holidays)

Extended Evening text available until 9PM Tues thru Fri 

Prepaid monthly autopay rate of $333/month 

For active patients only. Restrictions apply 

TeLeVET Time Texting Plan- Extended Bonus

 Gain text access to Dr. Brown with same day response during Regular Business Hours with added Evening & Saturday accessibility 

Regular Business Hours: Tues-Fri 1PM to 6PM (Closed Sat, Sun, Mon & Holidays)

Extended Evening text available until 9PM Tues thru Fri with added Saturday bonus from 1PM to 3PM

Prepaid monthly autopay rate of $444/month 

For active patients only. Restrictions apply 

TeLeVET Time Texting Plan- Custom Packages 

 Available upon request on a case by case basis

Quick Links

FAQ-Concierge

*For active patients only pending availability and wait list. For inquiries, please email Dr. Brown at brownvethc@gmail.com and put concierge texting plan in regards. 

*All remote/virtual forms of communication with Dr. Brown i.e. not during an in-person appointment are considered TeLeVET Time. Please submit a progress form within two weeks of your pets in person appointment date to receive a complimentary email follow up from Dr. Brown.  TeLeVET Time fees apply thereafter for Dr. Browns time & expertise. Quick questions are subject to TeLeVET fees at doctor discretion if more involved than yes/no or brief response regarding medication/herbal dosing etc. (not applicable for new health concerns). New health concerns require TeLeVET Time or an in-person appointment. Unlimited update forms may be submitted to keep Dr. Brown informed of patient health status & treatment progress (response not included). Dr. Brown will always respond via email during virtual office hours within 7 business days (Tues-Fri) or less pending chosen option below (closed Sat, Sun, Mon & Holidays-additional fees apply). For advanced communication via phone/text see concierge subscription options. Please note this is not an emergency response service. Thank you #notonemorevet