Generally speaking concierge medicine is an umbrella term used to describe a relationship between a patient and a physician in which the patient prepays  for the convenience of appointment and physician availability. Human concierge medicine may also be referred to as "retainer based" or "boutique medicine". It involves a monthly or annual fee for which includes varying levels of doctor-patient services and direct doctor access for patient communication and support within outlined boundaries

Concierge Veterinary Medicine is an adaptation of the human model of concierge medicine for pets

 Varying levels of interpretations and/or misinterpretations exist as it has quickly become a buzz word in the profession

Dr. Brown has developed several concierge package options that offer varying levels of direct doctor communication with additional service options pending patient needs

Concierge packages

 Retainer based with annual or monthly fees

 Varying levels of direct doctor access and doctor/patient services

 Allows doctor to see less patients and offer more individualized and focused time for patient care and owner support

Other Packages (wellness, puppy/kitten, senior)

 Historically offered at brick and mortar clinics in semi- discounted packages for increased compliance and preventive patient care. Typically does not include additional direct doctor communication access or in home care

Active/established clients of minimum 3 to 6 months duration with active patients are eligible to apply for concierge service option consideration pending wait list, location and availability