Brown Veterinary Housecalls / New Clients

NEW CLIENT INFORMATION

for

BROWN VETERINARY HOUSECALLS - SOUL PUPPY HOLISTIC HEALING - EQUINE ACUPUNCTURE

Dr. Brown takes a heart centered approach to patient care that pets love!

NEW CLIENT APPOINTMENT REQUESTS

ONLINE NEW CLIENT- APPOINTMENT REQUEST FORM -REQUIRED

APPOINTMENT REQUEST PROCESSING

NEW CLIENT-PATIENT WAITLIST PROTOCOL

Step One: ONLINE FORM

Please submit the online new client form above then immediately complete Step Two for best service

An email from scheduling@brownvetservices.com will be sent regarding request no later than 1 to 3 business days after form submission
If you have an emergency please seek immediate attention at a local full service emergency clinic as this is not an emergency service.

Step Two: MEDICAL RECORDS

Please contact your current/previous veterinarian directly to authorize/release and email medical records directly from clinics to records@brownvetservices.com

Requests are waitlisted until medical records are received
IMPORTANT: records must come directly from veterinary clinics. Owners must contact their current/previous veterinary clinics directly to authorize release
Note: Dr. Brown does not accept patients with a history of aggression or in need of sedation for exams & reserves the right to refuse service at her discretion

Step Three: APPOINTMENT DEPOSIT

Approved requests will be emailed information on how to make an appointment deposit

Approved Requests are waitlisted until the deposit is received

Step Four: EMAIL CONFIRMATION

Detailed information regarding available appointment days and times will be emailed and confirmed after receiving the appointment deposit

Please check your email and respond so that we may best serve you

We look forward to helping you with your pet care needs

COMMUNICATION

All New Client Appointment Requests are processed directly on this main site for your convenience

All general inquiry questions are answered directly on this site for your convenience

Dr. Browns dedicated specialty sites:

Soulpuppy.net

Drbrownequineacupuncture.com

Below are useful questions to help choose the right appointment option for your pets healing needs:

Key:

TCVM=Traditional Chinese Veterinary Medicine (Acupuncture, Herbal, Food Therapy options)

Western=Allopathic/Conventional (Options such as comprehensive physical exams, wellness/prevention exams, vaccines, sick/injured/nonemergency health concerns, labwork, prescription medication, etc)

Integrative=combination of TCVM & Western options

Would you like your pet to have acupuncture and other TCVM treatment options during their appointment?

If YES, options include:

TCVM only Housecall
Integrative Housecall
Soul Puppy Holistic Healing Office

If NO, options include:

Wellness & Prevention Western Housecall
Sick/Injured/Nonemergency Western Housecall
Quality of Life Assessment/Second Opinion Western Housecall
General-Nonspecific "Meet & Greet" Exam/ Consult Western Housecall

Would you like your pet to receive acupuncture AND have the option of performing labwork, obtaining prescription medication, discussing treatment options from both a Western (allopathic/conventional) Veterinary Medicine AND TCVM perspective during the same appointment?

If YES, the appointment option is:

Integrative Housecall

If NO, options include:

TCVM only Housecall
Soul Puppy Holistic Healing office

Are you concerned about your geriatric pets quality of life but are not ready to say goodbye and would like guidance and supportive care for pet?

If YES, options include:

Quality of Life Assessment/Second Opinion Western Housecall

My heart says it is time to say goodbye:

In Home Gentle Euthanasia and Cremation

Pet specific questions beyond the information available on this site is considered medical advice and requires an active doctor client/patient relationship by law to be addressed i.e. appointment for an in person exam/consult

Pre-Appointment Chat Options

Designed for pet owners that wish to have direct communication with staff

We are a proud, local, veterinarian/family-owned and operated, micro-small business private practice since 2010. A rare breed today!

Please understand that we are either actively with a patient or actively driving for housecalls and are unable to respond to questions regarding general inquiry information that can be found on this site. This is a mobile specialty practice without a reception staff in an office like a full service clinic
In order to focus on patient care, life-work balance, and manage staff costs, Dr. Brown has created three very extensive websites to address questions and scheduling as it is not possible for her to personally respond

Chat Option One: Complimentary Tech Chat with Jim

Technician Jim will respond in between patients/while driving. This request may take up to 3 to 5 business days for a response as he is assisting Dr. Brown and tending to patient needs

Chat Option Two: Prepaid Tech Chat with Deb