COMMUNICATION

All New Client Appointment Requests are processed directly on this main site for your convenience

All general inquiry questions are answered directly on this site for your convenience
Dr. Browns dedicated specialty sites:
Soulpuppy.net

Drbrownequineacupuncture.com

Below are useful questions to help choose the right appointment option for your pets healing needs:
Key:
TCVM=Traditional Chinese Veterinary Medicine (Acupuncture, Herbal, Food Therapy options)
Western=Allopathic/Conventional (Options such as comprehensive physical exams, wellness/prevention exams, vaccines, sick/injured/nonemergency health concerns, labwork, prescription medication, etc)
Integrative=combination of TCVM & Western options
Would you like your pet to have acupuncture and other TCVM treatment options during their appointment?
If YES, options include:
- TCVM only Housecall
- Integrative Housecall
- Soul Puppy Holistic Healing Office
If NO, options include:
- Wellness & Prevention Western Housecall
- Sick/Injured/Nonemergency Western Housecall
- Quality of Life Assessment/Second Opinion Western Housecall
- General-Nonspecific "Meet & Greet" Exam/ Consult Western Housecall
Would you like your pet to receive acupuncture AND have the option of performing labwork, obtaining prescription medication, discussing treatment options from both a Western (allopathic/conventional) Veterinary Medicine AND TCVM perspective during the same appointment?
If YES, the appointment option is:
If NO, options include:
- TCVM only Housecall
- Soul Puppy Holistic Healing office
Are you concerned about your geriatric pets quality of life but are not ready to say goodbye and would like guidance and supportive care for pet?
If YES, options include:
- Quality of Life Assessment/Second Opinion Western Housecall
My heart says it is time to say goodbye:
- In Home Gentle Euthanasia and Cremation
Pet specific questions beyond the information available on this site is considered medical advice and requires an active doctor client/patient relationship by law to be addressed i.e. appointment for an in person exam/consult
Pre-Appointment Chat Options
Designed for pet owners that wish to have direct communication with staff
We are a proud, local, veterinarian/family-owned and operated, micro-small business private practice since 2010. A rare breed today!
- Please understand that we are either actively with a patient or actively driving for housecalls and are unable to respond to questions regarding general inquiry information that can be found on this site. This is a mobile specialty practice without a reception staff in an office like a full service clinic
- In order to focus on patient care, life-work balance, and manage staff costs, Dr. Brown has created three very extensive websites to address questions and scheduling as it is not possible for her to personally respond
Chat Option One: Complimentary Tech Chat with Jim
- Technician Jim will respond in between patients/while driving. This request may take up to 3 to 5 business days for a response as he is assisting Dr. Brown and tending to patient needs
Chat Option Two: Prepaid Tech Chat with Deb
- Technician Deb will respond within 1 to 3 business days. Billed in 15 minute increments
Chat Option Three: Prepaid Chat with Dr. Brown
- Email and phone options available
CHAT REQUEST FORM
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